Privacy Policy - June 2026

Laura Holistic Healing & Counselling is committed to protecting your privacy and ensuring that your personal information is handled safely, securely and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, make an enquiry or use our services.

Who We Are

Laura Holistic Healing & Counselling provides counselling and holistic wellbeing services, including Reiki, Spinal Energetics, Laughter Yoga and group sessions.

Website: https://www.lauraholistichealing.com

Email: Lauraholisticcounselling@gmail.com

Information We Collect

We may collect the following personal information when you contact us or use our services:

Name
Email address
Telephone number
Information submitted through contact forms
Appointment enquiries
Information you voluntarily provide relating to your wellbeing or therapy needs

We may also automatically collect:

IP address
Browser type
Device information
Website usage statistics
Cookies and analytics data

How We Use Your Information

We use your information to:

Respond to enquiries
Arrange appointments
Provide counselling and holistic wellbeing services
Communicate regarding bookings
Improve our website and services
Comply with legal and professional obligations
Maintain accurate business records

We will only process your information where there is a lawful basis to do so.

Lawful Basis for Processing

We process personal information under one or more of the following legal bases:

Your consent
Performance of a contract for services
Legitimate interests in operating our business
Compliance with legal obligations

Confidentiality

Any information shared during counselling or holistic sessions is treated confidentially and respectfully.

There may be limited circumstances where confidentiality must be broken, including where required by law or where there is a serious concern regarding the safety of yourself or others.

Sharing Your Information

We will never sell your personal information.

Information may only be shared where necessary with:

Professional advisers
Secure booking or payment providers
Website hosting providers
Regulatory authorities where legally required

Any third parties used will be required to protect your information appropriately.

Data Security

We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, misuse, loss or disclosure.

However, no internet transmission can ever be guaranteed as completely secure.

Data Retention

Personal information will only be retained for as long as necessary to provide services and comply with legal, professional and insurance obligations.

Counselling records may be retained in accordance with professional practice guidelines before being securely destroyed.

Cookies

Our website may use cookies and analytics technologies to improve user experience and understand website performance.

You can disable cookies through your browser settings if you prefer.

Your Rights

Under UK GDPR, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where appropriate
Restrict or object to processing
Request transfer of your data
Withdraw consent where processing is based upon consent

To exercise these rights, please contact:

Lauraholisticcounselling@gmail.com

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Please review their own privacy policies before providing personal information.

Changes to This Policy

This Privacy Policy may be updated from time to time.

The most recent version will always be published on this website with the latest effective date.

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Laura Holistic Healing & Counselling